Globe Platinum is just an overpriced Postpaid Line
Tuesday, April 08, 2008
 My Dad and I got really frustrated a few minutes ago. His Globe Platinum is due for renewal and renewals for Globe Platinum subscribers mean free units. Free unit for my dad, or if successful, free for myself :D Anyway I called Globe Platinum's Hotline through my dad's mobile and passed the phone to my dad. While my dad is talking to the CSR, he frowned and heard saying
"bakit rebate lang bibigay nyo sakin?"
my dad got mad, and he passed the mobile back to me saying,
"get her name, I'll go directly to globe and clarify this things!",
the CSR gave her name, "Joycee Arlos", anyway to cut things short,
I simply asked her, why there is no available unit for a platinum subscriber? she answered back,
"kasi po wala pa pong unit available ang pwedeng ibigay, rebate lang po binigay sa ngayon."
Then I put a little spice,
"what if mag aaply ako ng plan 1800, anong unit maproprovide sakin ng globe?",
then the CSR reply
"we have some available units for the plan 1800 sir," and then I replied back,
"wala kayong unit pero merong kayong unit na ma proprovide sa new subscriber?!, eh kung inoffer mo nalang saming 2 unit ng lower models baka matuwa pakami, pero sabhn mong walang unit para sa platinum?! 7 years na subscriber wala kayong mabigay?!, ayos ah!"
For the second time around globe platinum is playing hard to get to give phone to their loyal subscribers... anyway these phone are not actually free anyway, you're still paying it thru your monthly bills... what's the point of Platinum lines when you're getting bad service... nice one Globe...
"Sa Globe... Lahat posible..."
yeah right... Labels: Globe, Globe Handyphone, PostPaid
Posted by Karlo @ 4/08/2008 11:21:00 PM 0 Comments | Links to this Story
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